What Happens on Rent2Buy Van Collection Day?

When your Rent2Buy van is ready, you will receive an email asking you to confirm a suitable collection date and time.

Collection takes place from the Southampton site.

Your appointment must be booked before you attend.

How Will You Know the Van Is Ready?

You will receive an email when the vehicle has completed preparation and is ready for collection.

The email will ask you to confirm a date and time.

Do not travel to the site until the appointment has been agreed.

What Preparation Is Completed Before Collection?

The selected vehicle goes through the workshop before handover.

Preparation includes:

• A new 12-month MOT

• A service

• A valet

The van also comes with comprehensive warranty cover for three months or 3,000 miles, whichever comes first.

Vehicle tax is paid by Rent2Buy Vans for the duration of the agreement.

What Must You Bring?

On collection day, bring:

• A copy of your driving licence

• Proof of fully comprehensive insurance

Temporary insurance is not accepted.

The policy must relate to the correct vehicle and must be active before collection.

What Happens If the Insurance Is Not Acceptable?

The vehicle cannot be released.

The appointment may need to be rearranged until acceptable fully comprehensive insurance is in place.

Do You Sign the Contract on Site?

Yes.

The Rent2Buy contract paperwork is signed on site.

Before signing, the relevant terms and conditions are explained.

You should ask questions about anything you do not understand before signing the agreement.

What Payment Is Due on Collection?

On collection day, you pay the remaining balance of the initial rental payment.

This is separate from the regular monthly rental.

The first regular monthly payment is not due until 30 days after collection.

Is the First Monthly Payment Due on the Day?

No.

The first regular monthly payment is due 30 days after the vehicle is collected.

The balance of the initial rental is the payment due on collection.

What Happens During the Handover?

The collection process will normally include:

• Checking your identity

• Checking your driving licence

• Checking proof of insurance

• Explaining the agreement terms

• Signing the contract paperwork

• Taking the balance of the initial rental

• Handing over the vehicle

• Explaining any relevant vehicle information

Take time to check the van and ask any questions before leaving.

Can the Van Be Delivered?

No.

Rent2Buy collection takes place from the Southampton site.

It should not be described as a delivery service.

What Cover Comes With the Van?

The van comes with:

• A new 12-month MOT

• Three months or 3,000 miles of comprehensive warranty cover, whichever comes first

• Vehicle tax paid by Rent2Buy Vans for the duration of the term

The warranty is subject to its written terms.

What Should You Check Before Leaving?

Before leaving the site:

• Confirm you have your paperwork

• Check the registration

• Check the current mileage

• Ask how to contact the team

• Check any vehicle controls you are unfamiliar with

• Make sure you understand the payment date

• Review any warranty information provided

Frequently Asked Questions

Where do I collect the van?

From the Southampton site.

Do I need an appointment?

Yes. You must confirm a collection date and time.

What documents do I need?

A copy of your driving licence and proof of fully comprehensive insurance.

Is temporary insurance accepted?

No.

Do I sign the agreement on site?

Yes. The paperwork is signed on site after the terms and conditions have been explained.

What payment is due on collection?

The remaining balance of the initial rental.

When is the first monthly payment due?

Thirty days after collection.

Does the van have an MOT?

Yes. It comes with a new 12-month MOT.

Is there a warranty?

Yes. Three months or 3,000 miles, whichever comes first, subject to the warranty terms.

Is the vehicle taxed?

Yes. Rent2Buy Vans pays the vehicle tax for the duration of the term.

Final Summary

On Rent2Buy collection day:

• Attend the booked Southampton appointment

• Bring your driving licence

• Bring proof of fully comprehensive insurance

• Do not rely on temporary insurance

• Review the terms and conditions

• Sign the contract paperwork

• Pay the balance of the initial rental

• Collect the prepared vehicle

The first regular monthly payment is due 30 days later.

Next step

View available Rent2Buy vans and check whether the scheme may suit you.